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The Best Hotel In Digha

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Please read our hotel policies carefully to ensure a comfortable and pleasant stay at The Monalisa Inn, Digha.

Payment Policy

  • Payments can be made using Credit Card, Debit Card, UPI, or Bank Deposit.
  • All promotional and published room rates are inclusive of 5% GST.

Check-In & Check-Out Policy

  • Check-In Time: 11:00 AM (Early or late check-in is chargeable and subject to availability).
  • Check-Out Time: 09:30 AM (Late check-out is chargeable and subject to availability).
  • All guests must present a valid government-approved photo ID at check-in.
  • The hotel reserves the right to refuse check-in without valid identification.
  • Guests must be at least 18 years of age to check-in without a guardian.

Cancellation Policy

  • No cancellation charges if cancelled or modified at least 72 hours before arrival.
  • Within 72 hours of arrival, one night’s room charge (including taxes) will be applicable.
  • In case of no-show, 100% of the booking amount will be charged.
  • Last-minute and special package bookings are non-refundable and non-changeable.
  • No refunds during festive seasons or special dates.
  • Refunds (if applicable) will be processed within 7–10 working days.

Guest & Social Policy

  • Valid ID accepted: Driving Licence, Aadhaar Card, Voter ID, Passport.
  • PAN Card is not accepted as a valid ID.
  • Outside cooked food is strictly prohibited.
  • Single occupancy is not permitted in guest rooms.

Additional Guest & Property Policy

  • Rooms allow only the specified number of adults and one child up to 10 years.
  • Complimentary food & lodging is available for children below 5 years.
  • Pets are not allowed in the hotel premises.
  • Smoking is permitted only inside guest rooms.
  • Alcohol consumption is prohibited in common areas.
  • Visitors are not allowed inside guest rooms.
  • Swimming costumes are mandatory for pool usage.
  • Any damage to hotel property will be chargeable.
  • The property follows a strict no-smoking and no-alcohol policy in public areas.